Shipping Policy
Last updated: April 30, 2026
Shipping Destinations
We currently ship to the United States, including:
- The contiguous United States (48 states)
- Alaska
- Hawaii
All orders are shipped from our fulfillment center in Nantong, Jiangsu, China.
At this time, we do not ship to:
- U.S. overseas territories (including Puerto Rico, Guam, U.S. Virgin Islands, etc.)
- APO / FPO / DPO military addresses
- P.O. Boxes
- International destinations outside the United States
Order Processing Time
Orders are typically processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Once your order has been shipped, estimated delivery time to the United States (including Alaska and Hawaii) is:
- 7–15 business days
Delivery times are estimates only and may vary depending on factors such as carrier operations, customs clearance, weather conditions, and seasonal demand.
Shipping Fees
We offer the following shipping rates:
- Free standard shipping on orders over $70.00 USD (after discounts, before tax)
- A flat shipping fee of $8.00 USD applies to orders under $70.00 USD
Shipping costs are calculated and displayed at checkout.
Taxes & Customs
Applicable sales tax may be charged based on your shipping address and local regulations.
For international shipments from China, customs duties, import taxes, or handling fees (if applicable) are determined by local authorities and are the responsibility of the customer. These charges are not included in the product price or shipping fee.
Order Tracking
All orders include tracking information.
Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your shipment status.
Delayed, Lost, or Damaged Packages
If your order is significantly delayed, lost in transit, or arrives damaged, please contact us at: service@feizheliving.com
We will assist you in coordinating with the carrier to resolve the issue.
Need Help?
If you have any questions about shipping, please contact us: